Last Updated: 29.10.2025

At Nityapanya, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website.

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Scope and Purpose

This Privacy Policy applies to all visitors, customers, and registered users of Nityapanya.

We collect and use personal information to:

• Process and deliver customer orders

• Provide customer support and service updates

• Improve website functionality and user experience

• Send promotional offers and product updates

• Maintain website security and prevent fraud

• Comply with applicable laws and regulations of Bangladesh

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Information We Collect

A. Information You Provide Directly

When you interact with Nityapanya, we may collect:

• Full name

• Phone number

• Email address

• Shipping and billing address

• Account login information

• Order details and preferences

• Messages, feedback, or inquiries submitted through our support channels

B. Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

• IP address

• Browser type and device information

• Operating system

• Website activity and browsing behavior

• Referral URLs and session data

• Cookies and tracking technologies

C. Information from Third Parties

We may receive limited information from trusted third parties such as:

• Payment gateway providers

• Delivery and logistics partners

• Marketing and analytics platforms

This information helps us process transactions, improve services, and enhance customer experience.

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How We Use Your Information

Your personal information may be used for:

Order Processing

To confirm, process, and deliver your orders.

Customer Support

To respond to inquiries, complaints, refund requests, or service-related issues.

Marketing Communication

To send updates, promotions, offers, and newsletters. You may unsubscribe at any time.

Website Improvement

To improve website performance, usability, security, and customer experience.

Legal Compliance

To comply with applicable laws, prevent fraud, and respond to lawful requests.

We do not sell, rent, or share your personal information with unauthorized third parties.

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Sharing and Disclosure

We may share information only with trusted service providers necessary for operating our business, including:

• Delivery partners for shipping and tracking

• Secure payment processors for transaction handling

• Technical and hosting providers for website maintenance

• Legal authorities when required by law

All third-party partners are required to maintain confidentiality and use your information only for approved business purposes.

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Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Bangladeshi law.

After the required retention period, your information is securely deleted or anonymized.

If you wish to request account deletion or data removal, you may contact our support team.

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Cookies and Tracking Technologies

Cookies help us provide a better browsing experience.

We use cookies to:

• Remember login sessions and preferences

• Analyze website traffic and performance

• Personalize content and product recommendations

• Improve website functionality

You may disable cookies through your browser settings; however, certain website features may not function properly.

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Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our security practices may include:

• SSL encryption

• Secure payment gateway integration

• Restricted access to sensitive information

• Routine system monitoring and updates

While we strive to ensure maximum security, no online transmission method can guarantee complete protection.

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Your Rights

You have the right to:

• Request access to your personal data

• Request corrections to inaccurate information

• Request deletion of personal information

• Opt out of promotional communications

To exercise these rights, please contact us using the details provided below.

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Children’s Privacy

Our website and services are not intended for individuals under 18 years of age.

We do not knowingly collect personal information from minors.

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Contact Information

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

📧 Email: info@nityapanya.com
📞 Phone: +880 181 217 3864
🌐 Website: www.nityapanya.com

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Changes to This Policy

Nityapanya reserves the right to update or modify this Privacy Policy at any time.

Any changes will become effective immediately upon publication on our website. We encourage users to review this page periodically for updates.

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Legal Compliance

This Privacy Policy is prepared in accordance with applicable laws and guidelines of Bangladesh, including:

• Digital Security Act, 2018

• Consumer Rights Protection Act, 2009

• ICT Act, 2006

• Bangladesh e-Commerce Guidelines, 2021

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Nityapanya — Pure Products, Trusted Living.